India Jazz offers secure, encrypted and password-protected on-line shopping facilities for your peace of mind. A closed padlock symbol will appear in your top address bar when you are inputting secured information. Refills and starter packs will be available from local farm and local health food shops throughout the Cotswolds. Suppliers and market dates to follow.
We accept credit and debit card payment using the Worldpay secure payment gateway. Your data is dealt with by your bank via this gateway and is 100% secure. We recommend that you enrollfor your bank’s card protection scheme such as ‘Verified by Visa’ or ‘Mastercard Secure’, which protects your card data with your own password. This prevents unauthorised use of your card details for fraudulent internet purchases. We also accept payment through Paypal.
We only accept payment in British Pound, customers ordering from outside the UK may be charged a surcharge by their card issuing banks for converting Sterling into their local currency. We will not be liable or accountable if this occurs. If we are unable to fulfil your order either for operational or logistical reasons we reserve the right to cancel your order. In the unfortunate instance of this occurring, you will be notified by email and/or phone, as soon as we are aware of not being able to fulfil your order. Your payment will be fully refunded. This includes any pricing errors when you place and order on indiajazz.uk. You will be fully responsible for ensuring the details provided in the order are accurate. Indiajazz.uk will not be responsible for any errors inputted by you. If we become aware of any errors we will contact you as soon as possible for clarification.
If the item that you have ordered is a made-to-order product or is not in stock we will contact you either by telephone or email with an expected delivery date and will contact you again when your item is ready to be dispatched. Stock items are normally dispatched by return, using courier or first class mail, but please allow 7 business days for receipt. Bespoke and Made-to-order items will usually be dispatched within 6-8 weeks. You will be kept up to date with your order’s progress and of course contacted prior to delivery. We do not accept returns on made to order, custom made or bespoke items as they has been made individually for you. If you are ordering from outside the United Kingdom we advise you to check with the rules of your country before placing an order as we will not be responsible if the product is held by customs in your country. We are not responsible for and cannot refund any customs charges that may be levied on your order.